What You'll Find in This FAQ Section
This page covers the questions that come up most after you open an account — how your wallet connects, how identity checks work, and what happens when a withdrawal is pending. We've organized it around the moments that matter: your first deposit through PayPal or Venmo, loading your Play+ prepaid card, and checking your account balance from your phone. Players in Los
Angeles and New York have asked us about same-game parlay settlement and NHL Hockey Point Spread Guide bet results — those are in here too. If you don't find your answer below, our support team is reachable through live chat. Every answer here reflects how the platform actually operates, not a generic template. We update this section when our processes change, so
the information stays current.
- PayPal
- Venmo
- Play+
- Live Chat Support